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We aim to deliver stone tiles between 3 to 4 working days of receiving your order. For urgent stone tiles next day delivery is possible, staff levels permitting and with an extra shipping cost levied. For up to date stock information and lead time please call us on 01285 885795 now.
We deliver our stone tiles to anywhere in the UK including Northern Ireland.
Delivery is made with a tail lift lorry and pump up pallet truck. You must ensure access to the property is available and that someone is there to take delivery of the goods whenever they are tendered for delivery. The driver is not responsible for handling tiles so please ensure that you have the labour available to do so.
All engineered oak orders will be a kerbside delivery. Due to the length of the pallet the lorry will pull alongside the kerb. You will need 2persons on site to help unload at time of delivery. You cannot expect the delivery driver to help - they are not contracted to do so.
The driver will return your crate(s) to the nearest depot where you will have to make arrangement to redeliver the tiles at your expense.
If the driver is unable to gain access to your property or site, then your crate(s) will be returned to the nearest depot where you will have to make other arrangements at your expense.
With natural stone tiles it is common to have some tiles slightly damaged (small chips etc). An industry norm is anything up to 10% is acceptable. When fitting the stone tiles any chipped stone tiles can be used for cutting, your fitter will be able to use these up for a perfect finish to your stone floor.