Delivery

Delivery is made by a 17 tonne lorry with tail gate. The crate(s) is transported on a pump pallet truck from the roadside to your door. Due to the weight of the crates they cannot be moved on gravel drives etc.- only on hard firm surfaces.

The driver is not responsible for handling tiles so please ensure that you have the labour available to do so.

If you can only be reached by sharp bends, narrow driveways etc. you must inform Beswickstone when ordering, as alternative arrangements may need to be made.

If the driver is unable to gain access to your property or site, then your crate(s) will be returned to the nearest depot where you will have to make other arrangements at your expense.

Goods are normally dispatched within seven working days from the time of order. A specific delivery date can be arranged to suit you.

Damages
Pallets must be inspected at point of delivery and any excessive damages or shortage should be reported to Beswickstone immediately.